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Augnovo is an AI chatbot platform with two products. Augnovo Chat answers your website visitors’ questions and captures leads. Augnovo Desk gives your internal team instant answers from company documents. Both are fully managed - there’s no AI infrastructure for you to build or maintain.
Augnovo Chat lives on your website and talks to visitors - answering pricing, services, and availability questions, and summarizing every conversation as a lead. Augnovo Desk is for your employees: an admin uploads HR policies, SOPs, and guidelines, and your team asks questions in plain language, with every answer citing the exact document and page.
Within minutes. Create a chatbot, upload your knowledge, match it to your brand, copy one embed script, and paste it into your website. That’s it - your chatbot is live and answering visitors.
No. Going live means pasting a single line of code into your website. We provide step-by-step installation guides for WordPress, React, MERN, and HTML websites, and the embed works on Shopify, Next.js, static HTML, and any custom-built site.
Upload PDFs, documents, or raw text - or point Augnovo at your website and let it crawl and learn your content automatically. You can also start from a pre-built role template for customer support or sales, so your chatbot knows its job from day one.
Yes. Set the header color, chat background, message bubble colors, text color, welcome message, and bot avatar from your dashboard. With white-label, you can remove Augnovo branding completely so the chatbot looks fully yours - or fully your client’s.
Yes. Manage every client’s chatbot from one account - each with its own branding, knowledge base, and conversation history. Through the client portal, your clients can view their own conversations, leads, and performance without needing a separate account or login.
Every conversation is logged, searchable, and summarized by AI. You can see what visitors asked, what was resolved, and which conversations are worth following up - so your team works from qualified leads instead of reading full transcripts.
No. Augnovo does not use your data to train AI models. Your documents, conversations, and knowledge base stay in your account, and one client’s data never touches another’s. You can also lock each chatbot to authorized domains, so your embed script only loads on websites you approve.